TrackVia

Workflow

Senate
Approved

House
Approved

Updated July 10, 2018

1 updates


Senate
Approved

House
Approved

SCORE BREAKDOWN

User Interface

24/25

Cost

15/25

Differentiation

25/25

Effectiveness

25/25

Pros

  • Low code implementation
  • Built-in task management
  • Cross-platform integrations

Cons

  • Not FedRAMP certified
  • Basic knowledge gap for new users
  • Basic knowledge gap for new users

TrackVia is a popular workflow management platform intended to accommodate integrated workflow and task management needed in an ever-changing workplace.

How does it work?

TrackVia is a platform intended to create custom database applications. The entirety of the tool is also cloud-based with a multifaceted purpose. With its built-in task management interface and workflow management protocol, every aspect of a traditional office process can be deployed on TrackVia by leveraging the platform’s workflow and custom application options.

On the platform’s dashboard, you can configure and tailor these applications for the way your office operates. All completed tasks, functionality tweaks, and data inputs are updated across TrackVia’s mobile and web-based outlets and externally-integrated legacy platforms (DRMs, CRMs, etc.).

Mobile

TrackVia has developed mobile experiences for Android and Apple devices (e.g., phones, tablets, and wearables). The mobile version of TrackVia offers a consolidated user experience with the functionality of the web platform.

User experience

TrackVia’s platform is meticulously developed to provide a favorable user experience. According to consumer reviews produced by G2 Crowd, most users give TrackVia five stars with the lowest rating being four stars. Most users complain that platform onboarding and initial use are the two factors drowning customer satisfaction. These concerns are temporary. The company has extensive tech support, a generous knowledge base, and a video tutorial series for eased onboarding.

Pricing

TrackVia’s pricing regime is determined on a quote basis, with pricing determined on a client’s use case, required scalability, number of users, and the number of applications developed in-platform.  Financial need also determines pricing models.

Congressional use & FedRAMP

Congressional offices are approved to use TrackVia. According to the House CAO, offices can utilize the application for tasks and workflows that include uncontrolled, unclassified information. TrackVia is not certified under the General Services Administration’s FedRAMP program, the security standardization, monitoring and authorization compliance framework established to enable federal agencies to use compliant platforms.

What we think

TrackVia provides users with a process to modernize traditional office workflows. Featuring the latest in cloud-based computation and a user-friendly experience, this platform is a unique component to the ever-changing world of workplace automation.

Notice: This review is based on publicly available information only. We’ve worked to facilitate a demo session with this company; however, one never occurred. As such, some of this information may be outdated and subject to change.

If you have any feedback on this review or you would like to suggest an app for us to review, please drop us a note – telegraph@joinlincoln.org.


Screenshots

SCORE BREAKDOWN

User Interface

24/25

Cost

15/25

Differentiation

25/25

Effectiveness

25/25

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